speed
< 2s
Time to structured request
From WhatsApp message to triaged, assigned, SLA-started.
Your property. Simplified.Built for UAE property operators
Property operations that start on WhatsApp and end in a resolved workflow.
Manzilo is the operating system for GCC landlords, property managers, tenants, and vendors. One connected place for maintenance, rent, documents, and service quality, without making anyone learn a new app.
Dubai-ready workflows for maintenance, tenant communication, documents, and Ejari tasks.
M
Manzilo
onlineMessage
WhatsApp-first
Communication where your team already is.
Tenants send what they would send anyway. Manzilo turns it into a structured request, briefs the right vendor, starts the SLA, and keeps everyone visible, without anyone learning a new app.
WhatsApp · everyday side
Tenant · WhatsApp
AC is leaking in 1204. I sent a photo.
09:14
Manzilo AI
Got it. Opening a priority maintenance request, attaching the image, and assigning CoolCare LLC.
09:14
Manager confirmed
SLA started. Owner and tenant timeline updated.
09:15
becomes
Manzilo · the operating record
REQ-2104-1204 · Open
09:14:32
CategoryHVAC · Leak · Priority
Property / UnitMarina Heights · 1204
Assigned vendorCoolCare LLC · 4.8★
SLA window4 hours · started 09:14
Required proofBefore/after photo + sign-off
Audit trailLive
- 09:14Tenant message received via WhatsApp
- 09:14AI triaged · priority · vendor matched
- 09:15Owner + tenant timeline updated
- , Awaiting vendor acknowledgement
friction
0
New apps tenants install
Service lives entirely inside WhatsApp on the tenant side.
audit
100%
Operations get an audit trail
Owners and managers see every message, action, and proof.
Real-world workflow
From tenant message to completed job, without the messy middle.
01 → 04
< 1s
01
Tenant sends it naturally
WhatsApp text, voice, or image arrives with tenant and unit context attached.
Request opened
< 2s
02
Manzilo structures the work
AI triages urgency, asks for missing details, starts the SLA, opens a clean request.
Vendor matched
auto
03
Vendor gets the right brief
Scope, photos, access notes, and required closeout evidence all in one card.
Job dispatched
live
04
Everyone sees the trail
Tenant updates, manager controls, owner visibility, documents stay connected.
Closed with proof
Built for everyone on the property
One operating system. Four points of view.
Visibility into your portfolio without chasing your team.
- Rent, renewals, documents, and maintenance history in one timeline
- Owner-grade reporting, no screenshots needed
- Real-time view of every active request and SLA
Owner portfolio · 14 properties
Marina Heights · HVAC serviceOpen
Downtown Loft · Lease renewalActive
Palm View · Annual inspectionDone
JBR 304 · PaintingOpen
Business Bay · Move-outActive
Across the GCC
Live in UAE and Qatar. Waitlist open across the rest of the GCC.
Market content adapts by domain and country. UAE and Qatar teams can book a walkthrough today. Saudi Arabia, Bahrain, Kuwait, and Oman are on the waitlist.
Phase 1
AE
UAE
UAE teams can book a live walkthrough today.
Live
Phase 1
QA
Qatar
Qatar teams can book a live walkthrough today.
Live
Phase 2
SA
Saudi
Saudi Arabia is waitlist-only today.
Waitlist
Phase 2
BH
Bahrain
Bahrain is waitlist-only today.
Waitlist
Phase 3
KW
Kuwait
Kuwait is waitlist-only today.
Waitlist
Phase 3
OM
Oman
Oman is waitlist-only today.
Waitlist
Regional compliance & language
Dubai Land Department-readyEjari workflowsRERA-awareEnglish + العربية
Ready when you are
Stop managing properties from scattered messages.
Give every tenant request a workflow, every vendor job a trail, and every owner the visibility they expect.